Phone rings at my desk. Deceptively, it's "in-house." I answer it, figuring I'm safe.
Me: Hello?
(Silence)
Me: Hellooo?
(Silence -- I decide to look at the phone. It was a sneaky transfer. Note to self: Peeved at girl who transferred the call. OK, I'm over it.)
Me: (Insert Standard Professional Phone Greeting here)
Caller: Yeah, this is John Q. Bigdeal from Awesome Enterprises. I was wondering ... I'm looking at your paper here, can you give me the number to (insert state agency here).
Me: I'm sorry, what?
Caller: Can you give me the number to (insert state agency here)?
Me: You just want their phone number?
Caller: Yeah.
Me: (Screaming on the inside -- enter 'Sweet as Pie' voice) Hang on just a second and I'll look that up for you.
(Insert 1.5 seconds for Google search and click-thru.)
Me: It's 558-XXXX.
Caller: That's a state number?
Me: Yes. 558 is the state's exchange.
Caller: (Laughing, because clearly, he brought his clever trousers today) How 'bout that. Thanks. *click*
(I start hitting my head off my desk. To my dismay, I'm still conscious.)
3 comments:
In addition to being directory assistance, I love the people who think we are the TV Guide, the resturant guide and the general complaint line.
Though I did once have a crazy, after-hours weekend call on the newsroom line at my last job.
The guy told me I had a nice voice and asked me if I'd ever been to Texas.
I said Thank you and No.
I still haven't been to Texas.
You should just stop answering the phone. Just stop. Pull out the cord if you have to.
at least on the phone i always have the option of hanging up. in person my face just says it all.
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